Privacy Policy
Effective May 1, 2026
At I Inspire Life, we want you to feel safe and clear about how your information is handled. This policy explains what we collect, why we collect it, and what we do with it. We have written it in plain language so you do not have to dig through fine print.
1. Information We Collect
When you visit our site or place an order, we collect only what we need to run the store and get your mug to you.
Information you provide
- Name and email address.
- Shipping and billing address.
- Phone number, if you choose to share it.
- Order details and payment information, handled securely by our payment provider and never stored by us.
- Messages you send to support@iinspirelife.com.
Information collected automatically
- Device type, browser, and operating system.
- IP address and general location.
- Pages viewed, time on site, and links clicked.
- Cookies and similar tools that help the site work and help us understand how visitors use it.
2. How We Use Your Information
We use your information to:
- Process and fulfill your mug order.
- Deliver your free digital guide by email shortly after checkout.
- Send order confirmations, shipping updates, and tracking links.
- Reply to support requests sent to support@iinspirelife.com.
- Improve the site and the products we make.
- Send occasional emails, only if you have opted in.
- Comply with legal obligations.
We do not sell your personal information.
3. How We Share Your Information
We only share your information with trusted partners who help us run the store.
Payment processors
Stripe and PayPal handle your payment securely. We do not store your full card details.
Shipping partners
Print providers and carriers such as Canada Post and USPS need your name and shipping address to deliver your mug.
Email delivery tools
We use email service providers to send your order confirmation, your free digital guide, and any messages you signed up for.
Analytics
Tools such as Google Analytics help us understand site usage. This data is collected in a non-personally identifiable way.
Legal requests
If we are required by law to share information, we will only share what we are legally required to share.
4. Cookies and Similar Tools
Cookies are small text files saved by your browser. We use them to keep the site working, remember your cart, and understand how visitors use the store. Most browsers let you adjust or block cookies in your settings. Some parts of the site may not work as expected if you block all cookies.
For more on tracking choices, see Your Privacy Choices.
5. How Long We Keep Your Information
We keep your information only as long as we need it to run the store, fulfill your orders, and meet legal obligations. Order records are kept for tax and accounting purposes for the period required by law. You can ask us to delete your account information at any time and we will, unless we are legally required to keep it.
6. Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Correct anything that is wrong.
- Ask us to delete your information.
- Opt out of marketing emails at any time by clicking unsubscribe in any email or contacting us.
- Object to certain types of processing.
- Request a copy of your data.
To exercise any of these rights, email us at support@iinspirelife.com. We respond within 24 to 48 hours and work to complete requests within 30 days.
7. Children
Our store is not intended for children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has shared information with us, please email support@iinspirelife.com so we can remove it.
8. International Transfers
I Inspire Life is based in Canada, with print and shipping partners in Canada and the United States. If you place an order from outside Canada, your information may be transferred to and stored on servers located in another country. We work with providers who follow recognized privacy and data protection standards.
9. Security
We use industry standard tools to protect your information. Payments are processed through trusted, encrypted providers. While no system is perfect, we do our best to keep your data safe.
10. Changes to This Policy
If we update this policy, we will post the new version here with a new effective date. If the changes are significant, we will let you know by email or a notice on the site.
Contact Us
Questions about your privacy or how your information is handled?
Email: support@iinspirelife.com
We respond within 24 to 48 hours.
Thank you for trusting us.